Delivery

The VR Store UK currently offers one delivery options in accordance with the rates below.

Standard Delivery
Our Standard Delivery cost is currently free.
Orders with Standard Delivery will be delivered within 3-5 working days via Royal Mail.

Returns & Cancellations

Cancellations
Cancellations for full refund will only be accepted for any orders that have not yet been processed or dispatched. If an item or order has already been dispatched from our warehouse, then customers must follow the Returns process outlined below once they receive their item(s).

Returns 

100% Satisfaction or Money Back Guaranteed policy.

Here at the VR Store UK, we pride ourselves on delivering the best products and customer service. If you are not satisfied with your purchase you may return it within 30 days of receiving the item(s) for a full refund. VR Store UK is however unable to pay for the postage so this is the only cost you’ll have to cover. Email us on customerservice@vr-store.uk with your order number to receive the return address.

When sending the product(s) back to us, please obtain proof of purchase as we cannot be responsible for lost items in post.
Refunds are processed within 5 working days of receipt of the returned item(s). Refunds are made using the same form of payment that was used to make the initial purchase.

This returns policy is only available for products bought on the VR Store UK and not from any of our affiliates. If you have bought the product from Amazon or another affiliate of ours, please contact them directly for their returns policy.